Process Excellence

Aligning Business and IT

We at Devoteam strongly believe in guiding companies through their digital battles, and helping them win. Nowadays organizations have to go through a continuous evolution process. During these, as we call them, Digital Transformation processes changing business and IT processes is of key importance. Keeping traditional business processes alive while the world has moved on to a digital era is something organizations simply can not afford to do anymore.

We optimize an automate business processes from two perspectives:

  • Changing business processes to align with technological changes
  • Changing IT processes to align with strong business processes

Our Business Process Excellence offering

Our Business Process Excellence offering consists of the following services: ITSM, CSM, ServiceNow, Business Analysis, Digitization of current processes, Improving / changing processes by applying digitalisation, Customer Order Management, Catalogue Driven Process Management, Omni Channel process modelling, Business Analysis training and Agile & Scrum training.

Highlighted White Paper: GDPR Action Plan

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Contact

Marc Kikkert

Business Unit Manager – Process Excellence

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