We all are experiencing how our way of working has changed over the last few years. No longer are teams based in the same location, office, or even country. Teams have become more distributed. As a consequence, teamwork and collaboration have changed, so have the way we communicate.
Video meetings, calls, chat tools and emails have become the standard for all communication between teams and companies about daily tasks. Information sharing between team members in a distributed way and by that responsibilities are distributed too. This is common practice nowadays.
Devoteam has created a quick-setup solution that standardizes the implementation of Atlassian Jira Service Management using our Enterprise Service Management best practice templates. Our quickstart solution is an Atlassian approved implementation approach, ready to use and adapted to your organizational needs.
Kick off and Planning
What needs to be done?
How is it done?
The first system with quick wins
Training and go live!
Implementation of JSM
Why this Jira Service Management quickstart?
- How can we manage our support team’s workload?
- Can we categorise our requests and how is it done?
- How can we control the workflow and distribution of information and data going?