Dutch or English
Rotterdam or at your office (company training)
Take into consideration that this training might end up taking the whole day.
- Creating a service project
- Setting up request types in a service project for customers
- Creating queues for your service team
- Creating Service Level Agreements (SLAs)
- Using a Confluence knowledge base
- Creating the user portal and global helpdesk
- Adding your team, customers and other Jira users to the service project
- Automating repetitive tasks in the service project
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