In the two-day Jira Administration training you will learn how to set up a Jira instance and perform key administration tasks in Jira Service Management, Jira Software and Jira Work Management (Core). The second part covers advanced management tasks, including complex schemas, workflow configurations, and board and sprint permissions.

This training covers setting up a service desk for your customers and managing a service project with Jira Service Management. We cover the most crucial configuration tasks to set up a service project and customer portal.

An introduction to Confluence Administration in which you will be taught how to configure your site, invite new users, administer spaces and manage all of your content. Our consultants are skilled in creating structure for your content, which will be easy to find, use, clean up and maintain.

The course teaches roadmapping for the entire enterprise. Creating plans that are reliable in an environment that is constantly changing, while maintain a source of truth. You’ll get to experience the auto scheduler to build plans in the sandbox of Advanced Roadmaps.

Improve your team’s processes with agile principles and methodologies. Providing you with a solid foundation to develop an agile mindset, this course important as it teaches all the processes and tool.