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Training: Jira Administration Part 1 & 2

The Jira Administration training course lasts two days and consists of two parts:

The first part covers essential Jira administrator tasks, including configuration, user management, permissions, project creation, workflow updates and product access. Suitable for new Jira administrators, with recommendation for prior Jira experience or the ‘Jira Essentials with Agile Mindset’ training.

The second part is a continuation of the first part and focuses on more complex administrative tasks, such as creating custom project templates based on organizational requirements. Guided by our experienced trainer(s) and using theory and exercises in your own learning environment, we will help you get started. Suitable for Cloud and Data customers.

Training details


On request




Dutch or English

Knowledge level

Basic knowledge of Jira

Training overview

Choose between Cloud or Data Center. This training lasts two full days.

Day 1


  • Course overview
  • Introducing cloud administration
  • Setting up your site
  • Managing site users & their product access
  • Configuring Jira
  • Configuring global permissions
  • Jira projects overview
  • Create and configure Company-Managed projects, configure permissions and configure project roles.
  • Create and configure Team-Managed projects

Day 1

Data Center

  • Configuring your system
  • Setting up users and groups
  • Configuring global permissions
  • Creating and configuring projects
  • Configuring project roles and permissions

Day 2

Cloud & Data Center

  • Mapping your organization in Jira
  • Configure issue types, fields and views
  • Customize workflows
  • Configure board and sprint permissions
  • Applying new configurations to projects

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