Field Service Management in post Covid-19 world

Meet the new boss in Field Service Management: Covid-19 Pandemics give rise to grim humour in all sectors of life and Field Service Management (FSM) is no exception. ‘‘Decisions are being made in the C-suite, but it’s C-19 who’s making them”. Sort of funny. Sort of true. In our report below, we reveal how organisations are facing their Field Service Management (FSM) challenges head on.