Field Service Management
Accuracy – Do you want to ensure that work orders are assigned to the right person, with the right inventory and tools, at the right time?
Communication – Does your field workforce experience communication breakdowns, wasted trips or lost paperwork?
HOW WE CAN HELP
Devoteam helps customers resolve issues faster with visibility into related asset maintenance history and customer issues. Complete transparency into resolution steps helps boost customer satisfaction.
HOW YOU WILL BENEFIT
- Mobilise your technicians by better management of schedules that guide them to work locations to collect task information.
- Connect field to office by giving customer service and IT visibility into field service activities.
- Avoid business disruptions by replacing reactive repairs that stop work with proactive scheduled maintenance.
Contact us to discuss how we can help you give employees the field service management they deserve.